- Kraus Motor Co. performance products are warranted against defects in material and/or workmanship for a period of 1 year from the date of purchase
- Incorrect or faulty installations are not covered under this warranty.
- Delicate finishes such as anodized, plated, or painted surfaces are not covered under this warranty.***Anodized products will fade over time and may turn purple or change color due to sun exposure. All anodized parts are only guaranteed to hold their color for a maximum period of 1 year from date of purchase***
- Products that have been abused, misused, modified, or improperly installed are not covered under this warranty.
To file a warranty claim, call us at 707-595-0950 or email us at firstname.lastname@example.org to let us know of the problem you are having right away and discontinue all use of the product immediately.
Once we have ascertained at our discretion that the problem is covered under warranty, we will issue a return shipping label to return the product for a formal inspection. Once a Kraus tech team member has confirmed that the product/issue is covered under warranty, Kraus Motor Co. will repair or replace the product, at no cost to you.
We want our customers happy, so if there is a question regarding warranty coverage, please give us a call at 707-595-0950.